You have met them. Perhaps even lots of them. Interpersonal skills researcher Brian Charette has long consulted on how to deal with them. But one of his first questions for clients is, “Can you imagine any way in which you might be this for others?” We examine that question, and many more of Dr. Charette’s insights into dealing with difficult people.
Guest:
Brian Charette, Ed.D. - Co-author of The Stress Factor: Finding Rest in an Uneasy World (2013, Beacon Hill Press). Associate Vice President for University Planning and Analysis at James Madison University.